OPEN AIR HOLIDAYS IN TUSCANY

BOOKING CONDITIONS

A confirmatory deposit is needed in order to finalize the booking: 30% of total of reservation. It must be paid within 5 days after the receipt of the confirmation. Only when deposit has been received the reservation will be valid and binding for CAMPO DEI FIORI. With deposit receipt the contract is considered accepted in all its parts and the booking will be finalized. Missed receipt of deposit within specified date will permit CAMPO DEI FIORI to cancel the booking.
Booking guarantees only the type of the accommodation or camping pitch and the period of stay; the specific number of the accommodation/pitch cannot be told or chosen before the beginning of the stay.
For the booking of camping pitches, a minimum daily rate on medium season* is established: € 40,00 for Standard pitches and € 54,00 for Plus pitches. On high season** the established minimum daily rate is € 66,00 for Standard pitches and € 82,00 for Plus pitches.
In case of delayed arrival and only if promptly communicated, booking will be valid until h 15:00 of the next day. Booked nights will be totally included even in case of delayed arrival or early departure.
According to law minors can enter camping facilities only when accompanied by their parents fort he whole stay.
*Amount includes price for one pitch + two mandatory adult presences
**Amount includes price for one pitch + three mandatory adult presences

CANCELLATION POLICY

In case of surrender to the booked stay the deposit will be totally and wholly refunded only if written communication arrive to CAMPO DIE FIORI 7 days before the beginning of the reserved period. If it arrives between 6 days and 24 hours before the beginning of the booked date, a Voucher of equal amount will be sent and it will be valid for the following summer season. In case of missed arrival no refund is considered.
Every change upon the reservation must be communicated to and approved by CAMPO DEI FIORI.

CHECK-IN AND CHECK-OUT TIME

Accomodations are guaranteed to be delivered from h 17:00 to h 21:00 whereas departure is established within h 10:00. As for camping pitches, arrival is possible from h 14:00 to h 20:00 whereas departure is established within h 12:00.

ACCEPTED PAYMENT METHODS

Balance must be paid during the stay directly at reception druing opening time of the cashier‘s desk*** either with cash, debit or credit card (payments in cash are accepted within the limits established by law). Bank transfers are accepted only for prepayments or for payments made within 24 hours from arrival. Payments must result credited at the moment of departure.
***Cashier’s desk will be open daily from h 8:00 to h 12:30 and from h 16:00 to h 19:00.